This website is B2B only

Terms and Conditions of Use


Maintenance and Use

Wipe away dust and other particles from your canvas prints with a fine brush or a damp anti-static cloth (100% cotton). Never use household chemicals to remove or keep away dust. The prints are vulnerable to improper handling. Before moving a print make sure you are not wearing anything that might scratch the canvas. Make sure the hanger is tightly fixed on the wall before hanging.


Quality and Warrantee Certificate

The quality of the prints is guaranteed by the materials and technologies employed.

The original canvas or forex prints bearing the Pinacoteca Digitala trade mark are accompanied by a Quality and Warrantee Certificate guaranteeing the quality and resistance of the products under a 2-year warrantee provided that maintenance and use recommendations have been observed. We will not be held responsible for the deterioration of products due to failure to comply with maintenance and use recommendations.



The Pinacoteca Digitală team offer their support to customers as follows:

  • Online: fill in the form at the bottom of the page
  • By e-mail: canvases @ pinacoteca .ro
  • By telephone: (+4) 0722 274 492


Customer Support/ Delivery/ Service

  • If you encounter delivery-related issues (deteriorated or incomplete packaging or its loss),
  • For requests to return defective products during the warrantee period,
  • If you seek additional information on order processing/ confirmation, on products, delivery, payment,

Please contact us at (+4) 0722 274 492 or canvases @ pinacoteca .ro.


Website Administrator


Telephone: (+4) 0722 274 492

e-mail: canvases @ pinacoteca .ro



National Trade Register data:

  • J40/5444/16.03.2007
  • VAT number: RO 21378417
  • Share capital: 200 lei
  • Main office: Str. Ştefan Stoica nr. 5, sector 1, 012244 Bucureşti, România



General Terms and Conditions

The present document, which contains the terms and conditions of use of, must be accepted by each visitor to or each user of the website, that is each private individual or each corporation accessing and/ or buying/ acquiring/ using products and/ or services.


Website Use Contract

Using or browsing the website means accepting the conditions of use as they are mentioned on this website. Rights and Responsibilities

Prices are quoted in Romanian lei (RON) and include VAT. The English version of this website lists prices in euros, automatically calculated according to the National Bank of Romania exchange rate. VAT-paying corporations in the European Union will state their VAT number and the listed prices of products will be VAT exempt, as transactions inside the EU are VAT exempt. may change prices without prior notice and the new prices will be shown on this website. Transport charges are not included in the price; they are calculated after the order has been placed, and will be included in the proforma invoice. The invoice will be issued in compliance with Romanian legislation in force. will process and ship orders in  maximum 10 (ten) business days after they were placed.


Users' Rights and Responsibilities

Use of the website means accepting the terms and conditions listed on this page. Browsing and using this website means totally accepting a “use at your own risk” policy. According to legislation in force, an order placed on this website is considered a contract between the user and the website administrator and is legally binding to both parties. This means that is bound to deliver the ordered products or services and the user is bound to pay for the order.


Conditions of Use - Personal Data

According to legislation in force, personal information and data, as well as information and data about third parties supplied when creating an account or when requesting services are confidential. They are strictly used to fulfill customer orders. These information and data will not be disclosed except if required by law.

Digital Master Ltd processes personal data and is registered with The National Supervisory Authority For Personal Data Processing under no. 28529.

In accordance with Law no. 677/ 2001 on the protection of individuals concerning the processing of personal data and the free movement of such data, Users whose data are processed have the legal right to access and modify data concerning them, the right to oppose the further use of such data, the right not to be subject to an individual decision and the right to seek justice in Court. Furthermore, users have the right to request the deletion of the data, except for if prevented by law.


Legislation and Applicable Laws, through its administrator, operates according to Law no. 365/ 2002 on electronic commerce, the Government Ordinance no. 130/ 2000 on distance selling consumer protection and abides by all applicable laws in Romania. Any litigation will be solved amiably; in case an amiable solution cannot be reached, the litigation will be resolved in a court of law.


Return Policy

The buyer has the right to return any ordered product within 15 (fifteen) calendar days after reception. Products need to be returned in their original packaging and without signs of use. A copy of the invoice needs to be attached. Return shipping costs are covered by the buyer. If the product is found defective will try to replace it, or will refund the purchase if the product is no longer available.


Intellectual Property Rights and Copyright

The website is the property of SC Digital Master SRL. The whole content of this website (images, texts, graphs/ charts, symbols, web graphics, scripts, applications) is the property of SC Digital Master SRL and is protected by Romanian copyright legislation. is a trade mark of SC Digital Master SRL and cannot be used without written consent from its holder. The copyright to all information on this website is held by SC Digital Master SRL or its legal assigns. No material on this website can be reproduced in whole or in part or modified without the written consent of SC Digital Master SRL. All rights reserved.


Terms and Conditions Update reserves the right to update general terms and conditions at any time. Users should consult General Terms and Conditions regularly.



Back to the homepage.


No products

Total 0,00 EUR

All prices include tax

Check out

Forex Order:
The Equivalent of
6 sqm
€ 185, TVA incl.

Digital Wall Tiles


  • Pinacoteca is a studio specialised in canvas printing - digital images transposed to canvas. Our core business focuses on turn-key interior decoration projects. For more details about our company and the services we provide,

    click here

Our Projects